virtualstandardsolutions.com

About us

About us

Virtual Standard Solutions is a virtual support company built to function as a true extension of a client’s internal team, not a traditional virtual assistant service. We don’t provide assistants — we provide agents who integrate directly into day-to-day operations.
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We provide full-scope support across the entire dental practice

The company is woman-owned and led by two dental consultants and coaches with a combined 80+ years of experience in the dental industry. Because of this background, everything we do is rooted in real dental practice operations, not outsourced task completion.

All Virtual Standard Solutions agents are fully trained in dentistry before they ever begin working with a client. There is no training required from the practice. Agents are onboarded and prepared internally, making the process plug-and-play from day one. They are also efficient and knowledgeable in all major dental practice management software systems, allowing them to step into existing workflows seamlessly.

We provide full-scope support across the entire dental practice. This includes revenue cycle management and billing support, insurance verification, claims and follow-ups, accounts receivable, front desk and patient communication, scheduling, office manager-level support, chart note audits, and overall administrative and operational support. In short, every part of the dental industry is covered.

In addition to doing the work, Virtual Standard Solutions operates like a mini management company. As our agents work inside a practice, we also identify inefficiencies, recurring errors, and missed opportunities, and provide suggestions to streamline systems and improve operations. This insight comes from our consulting and coaching background and is included as part of the service.

The easiest way to think about Virtual Standard Solutions is as a fully trained team extension that comes with built-in supervision, management insight, and end-to-end operational support — ready from day one.

Our Leadership Team

Edna Abreu

CEO and Founder

Co-Founder, Virtual Standard Solution's Founder, The Dental Culturist™™

Edna brings over 20 years of dental industry experience, from clinical roles to operational leadership. As founder of The Dental Culturist™ and co-founder of The Virtual Standard Solutions, she helps dental practices build strong cultures, streamlined systems, and purposeful growth.

Alongside Maria McKenna, Edna is passionate about solving the dental industry's staffing challenges. They realized that virtual assistants are important-but what practices truly need are custom-trained virtual assistants tailored to each practice's unique systems and culture. This insight fuels Virtual Standard Solution's mission to provide virtual support that fits seamlessly and reduces the burden on dental teams.

Edna specializes in team coaching, leadership training, and system development, empowering practices to thrive with clarity and heart.

Maria McKenna

CEO and Founder

Co-Founder, Virtual Standard Solutions Founder, Maria McKenna Consulting

Maria brings over 30 years of executive leadership in the dental and medical industries. As founder of Maria McKenna Consulting and co-founder of The Virtual Standard Solutions, she has led multi-specialty dental groups across California, focusing on strategic planning. operational efficiency, and sustainable growth.

Together with Edna Abreu, Maria shares a passion for addressing the dental industry's staffing challenges. They recognized that virtual assistants are vital-but custom-trained virtual assistants tailored to each practice's unique culture and workflow are essential. This drives Virtual Standard Solution's mission to provide seamless, practice-specific virtual support that eases the workload of dental teams.

Maria's expertise includes daily operations, budgeting, and leadership training. She excels at identifying growth opportunities and implementing systems that help practices maximize their potential with confidence.

Our Statistics

Organizing Your Working Process The Best Way

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Your Support Team

We Have Expert Team

We provide designated bilingual support agents who are dental industry experienced and HIPAA certified to administer your dental operations.

Experienced

01

Our team has extensive experience in dental practice management and operations.

HIPAA Certified

02

All team members maintain strict compliance with healthcare privacy regulations.

Bilingual

03

Spanish-speaking support available for diverse patient populations.

Our Comprehensive Assessment Process

Initial Assessment

We meet with key members of your office and supporting departments to gather vital information for custom support.

Discovery

We partner with your key personnel to implement existing guidelines, ensuring our agents create a smooth transition of support to your patients.

Implementation

We utilize your current dental software remotely, eliminating the need to convert to new management systems.
Virtual Employee

Find The Ultimate Virtual Assistant for Your Business

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Testimonials

What Our Clients are Saying

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